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Social Matrix

A full-year social program for a destination platform

Client background

A destination discovery platform (travel and activity booking) operating in a competitive market where social engagement drives app downloads.

The situation

The brand had a social presence but no structured program. Content was reactive: ad-hoc posts tied to marketing pushes, with no creator network or seasonal planning.

What we did

Designed a year-long editorial calendar mapped to travel seasons, local festivals, and cultural moments. Built a creator database segmented by niche (food, adventure, luxury, family travel) and engagement tier.

Each quarter had its own content pillars, creator partnerships, and UGC amplification strategy.

Short-term results

First-quarter content generated 2.1M impressions and 180K engagements. Creator-driven posts accounted for 65% of reach.

Long-term impact

The program became the social operating system for the brand. Every campaign launch now plugs into the existing creator network and content calendar structure.

Evidence

Evidence screenshot for social-destination-platform